We strive to balance the science and art involved in rational and creative thinking. Clear framing of the problem, and multi-dimensional insights gained from both the supplied and in house subject-matter expertise dedicated to it, lead to sound policy and strategy that can be translated into meaningful and effective action on the ground. Decision-makers can act with confidence on the basis of the evidence and engagement of all parties involved, and will benefit from a deliberate cycle of learning throughout the implementation process, which helps to minimise risk and accelerate the transition or change inherent in most of our assignments.