Cross-functional Collaboration in Aid
Aligning Policy and Information Management for Humanitarian Access
In 2010, we facilitated a key meeting for the UN’s Office for the Coordination of Humanitarian Assistance (UNOCHA) where the information management officers from across 16 countries met with humanitarian affairs officers, Deputy Heads of Offices, and other parties to share experiences and learn lessons on the roll-out of its Access Monitoring and Reporting Framework.
The meeting, held in Kenya, allowed different technical audiences to identify the systems requirements for users and the limitations or opportunities of providers from Central African Republic and Colombia to Ethiopia, Myanmar, Syria, Yemen and Zimbabwe, among other countries. Members of each country office left with a specific action plan that was tested and agreed by peers.
Coordinating Humanitarian Cash Transfers
In late 2013, Dr Edwina Thompson was deployed to the Philippines as the UN's first Cash Coordinator at UNOCHA in response to the devastating Typhoon Haiyan.
She used TEAMWIN tools to accelerate mutual understanding between very different technical communities - from conventional sectors such as Food and Shelter, to in-house functions such as Finance. This required both a deep grasp of the subject matter and careful stakeholder management under extreme pressure.